I went on-line yesterday to see if I could find a site that sold Mason jars, lids, etc. at a reasonable price. I have been buying them a dozen or two at a time in the local markets and they generally run about $1 or a bit more depending on the size of the jars. I only can in pint and quart jars and there's really little difference in the price of those sizes.
Long story short, I found a site that sold quart jars with lids for $.85 apiece and pint jars with lids for $.70 apiece. I decided to get 3 dozen of each and proceeded to the ordering portion that figured in shipping. My order came to just a tad over $63 but here's the 300 lb. gorilla in the room------shipping for my order at their cheapest rate was going to be $77 for the order. Naturally I didn't go any further in the order by supplying any credit card info and such.
I get an e-mail from them later in the day wondering why I didn't complete the order and I explained their shipping costs were the most outrageous thing I've ever seen in all the years I've ordered things over the net. Their customer service rep sent me another e-mail this morning and I'll share it with you since a good laugh is good medicine. Following is the message as I received it.
I understand sir. We are the new owners of the *** Store and as such are trying to adjust the shipping costs that was previously in place. The items had all been shipping from CT. This week we are moving all inventory to Milwaukee in hopes that it will elevate some of the shipping costs.
I'm sorry we are unable to meet your needs at this time.
To which I responded:
I am a bit perplexed by your post. Are you sure you want to "Elevate"-----raise----your already extravagant shipping costs, or "Alleviate"----lessen---them. Over the years I've ordered large woodworking tools, large motorcycle parts and have never had to pay anywhere near this much in shipping costs than this 6 dozen jars. Perhaps if your company gets them in line with what I'd expect to pay, we may be able to do business in the future.