Are We Back?
seems the message base has reappeared . . .
- gixxerific
- Super Green Thumb
- Posts: 5889
- Joined: Fri Jun 26, 2009 5:42 pm
- Location: Wentzville, MO (Just West oF St. Louis) Zone 5B
- rainbowgardener
- Super Green Thumb
- Posts: 25279
- Joined: Sun Feb 15, 2009 6:04 pm
- Location: TN/GA 7b
Very strange that it is just back, with no note about what happened why it was gone for two weeks (some kind of hack - malware attack obviously, but it would be really nice to get some more explanation of specifically what happened and what was done to fix it and why it is now all full of links to ads). This is the second time this year, the Forum has been attacked like that. Any idea why HG is being singled out; I've never seen anything like it anywhere else.
A little more communication would be really nice!
A little more communication would be really nice!
- DownriverGardener
- Senior Member
- Posts: 121
- Joined: Tue Jun 12, 2012 2:41 pm
- Location: Zone 5B
rainbowgardener wrote:Very strange that it is just back, with no note about what happened why it was gone for two weeks (some kind of hack - malware attack obviously, but it would be really nice to get some more explanation of specifically what happened and what was done to fix it and why it is now all full of links to ads). This is the second time this year, the Forum has been attacked like that. Any idea why HG is being singled out; I've never seen anything like it anywhere else.
A little more communication would be really nice!
I blame the drought
- webmaster
- Site Admin
- Posts: 9478
- Joined: Sun Feb 08, 2004 12:59 pm
- Location: Amherst, MA USDA Zone 5a
It's hard to communicate when the site is down.
THG has a Facebook page and I was posting some updates there. I was also in direct email contact with members who took the time to email me.
The server control panel was out of date but the cp software maker no longer supported the flavor of linux os the server was running on. So the web host had to physically install a new hard drive with a different version of linux os, then install a new cp. THG had to be uploaded and configured anew. Unfortunately there were hangups with the backups. I wrestled with it for a week, staying up until three AM and waking up at 7 AM to work on it some days.
Finally I threw in the towel and sought the help of someone with considerably more skills than I, twenty years more skills than I have. Even for him it was a challenge and it took him several evenings working on it to get the site back up and running without loss of any posts.
THG has a Facebook page and I was posting some updates there. I was also in direct email contact with members who took the time to email me.
The server control panel was out of date but the cp software maker no longer supported the flavor of linux os the server was running on. So the web host had to physically install a new hard drive with a different version of linux os, then install a new cp. THG had to be uploaded and configured anew. Unfortunately there were hangups with the backups. I wrestled with it for a week, staying up until three AM and waking up at 7 AM to work on it some days.
Finally I threw in the towel and sought the help of someone with considerably more skills than I, twenty years more skills than I have. Even for him it was a challenge and it took him several evenings working on it to get the site back up and running without loss of any posts.
- DownriverGardener
- Senior Member
- Posts: 121
- Joined: Tue Jun 12, 2012 2:41 pm
- Location: Zone 5B
- gixxerific
- Super Green Thumb
- Posts: 5889
- Joined: Fri Jun 26, 2009 5:42 pm
- Location: Wentzville, MO (Just West oF St. Louis) Zone 5B
- luvthesnapper
- Senior Member
- Posts: 168
- Joined: Sat May 19, 2012 5:37 pm
- Location: Delaware
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- Super Green Thumb
- Posts: 6113
- Joined: Sun Mar 28, 2010 11:43 pm
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- Senior Member
- Posts: 253
- Joined: Thu May 12, 2011 7:06 pm
- Location: GA
What disappointed me (or I could was confusing) was that there was no way to contact anyone on the site to let them know there was an issue.
I wasn't aware they had a FB page so logically I went to the main web site https://www.helpfulgardener.com/ to try and contact the admins there.
I DID find a link that said "Contact",... but all it did was take you to a page that told you to go to the Gardner's Forum (which was what was down in the first place). SO that did no good.
I FINALLY looked them up on twitter, sending a message THAT way, and just HOPED that someone might see it.
Glad it's back up, but may ought to be a little consideration given to a "contact us" link (via email) put somewhere on the main web site in case this happens again. (just my 2 cents)
I wasn't aware they had a FB page so logically I went to the main web site https://www.helpfulgardener.com/ to try and contact the admins there.
I DID find a link that said "Contact",... but all it did was take you to a page that told you to go to the Gardner's Forum (which was what was down in the first place). SO that did no good.
I FINALLY looked them up on twitter, sending a message THAT way, and just HOPED that someone might see it.
Glad it's back up, but may ought to be a little consideration given to a "contact us" link (via email) put somewhere on the main web site in case this happens again. (just my 2 cents)
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- Senior Member
- Posts: 119
- Joined: Fri Mar 18, 2011 11:00 pm
- Location: Western NC Zone 6b
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- Super Green Thumb
- Posts: 6113
- Joined: Sun Mar 28, 2010 11:43 pm
It's a little buried but if you look at the bottom of the page you linked to, it's under Privacy Policy.pickupguy07 wrote:What disappointed me (or I could was confusing) was that there was no way to contact anyone on the site to let them know there was an issue.
I wasn't aware they had a FB page so logically I went to the main web site https://www.helpfulgardener.com/ to try and contact the admins there.
I DID find a link that said "Contact",... but all it did was take you to a page that told you to go to the Gardner's Forum (which was what was down in the first place). SO that did no good.
I FINALLY looked them up on twitter, sending a message THAT way, and just HOPED that someone might see it.
Glad it's back up, but may ought to be a little consideration given to a "contact us" link (via email) put somewhere on the main web site in case this happens again. (just my 2 cents)
Now that the BB is back up you could PM Roger for a more direct email.Privacy Policy
The Helpful Gardener respects your privacy. We do not use your email for any marketing efforts, and all email addresses submitted to us are kept in strict confidence and never shared with any third parties.
Cookies
We use cookies in our forum as part of the normal way of identifying you for the purpose of giving you private access to your Private Mail box, as well as allowing you to post under your chosen username. We do not use cookies to personally identify you.
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Eric
There is freedom within, there is freedom without
Try to catch the deluge in a paper cup
There's a battle ahead, many battles are lost
But you'll never see the end of the road
While you're traveling with me
Hey now, hey now
Don't dream it's over
Hey now, hey now
When the world comes in
They come, they come
To build a wall between us
We know they won't win
- gixxerific
- Super Green Thumb
- Posts: 5889
- Joined: Fri Jun 26, 2009 5:42 pm
- Location: Wentzville, MO (Just West oF St. Louis) Zone 5B
DDF oh so now you tell me.
I looked everywhere for an email even on that page. There is was right in front of me. I even looked several times. I saw the links that went to this forum that didn't work but I guess that email just went right past me.
Like that old saying: "Can't see the tomatoes for the vines" or it went something like that.
I looked everywhere for an email even on that page. There is was right in front of me. I even looked several times. I saw the links that went to this forum that didn't work but I guess that email just went right past me.
Like that old saying: "Can't see the tomatoes for the vines" or it went something like that.
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- Greener Thumb
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- Joined: Thu May 08, 2008 11:48 pm