Washingtonia palm planted too deep?

[neonrider]

Please take a look at this Washingtonia (robusta?) that was planted by a nursery that specializes in palms. The red line indicates the level at which it was planted at soil level. Isn't that too deep?

Before planting: http://img403.imageshack.us/img403/4425/washingtoniaplanting.jpg
After planting (I undug it. The clear part of the trunk and even the first cut-fronds were entirely under soil level): http://img11.imageshack.us/img11/6220/palms008.jpg

Also the burlap wire and the "plastic rope" were not removed before planting:
http://img208.imageshack.us/img208/2977/palms003.jpg

It was planted with the entire clear trunk under ground (before the cut fronds begin).
I dug to the roots and they were 13-14 inches deep under ground. The nursery specialist told me this is how they should be planted. Is he correct?

Also they told me to water it every day for 30 days and to water it from top down all the way through the "cut fronds" because they hold water better in those "cut fronds". Is this a correct way to water it?

[bullthistle]

Beautiful palm. If the nursery guaranteed it then listen to them because if it turns up dead they will replant. I would say watering once a week and its always good to water the plant not just the roots, but I don't live where they grow palms successfully so I am not an expert.

[neonrider]

Beautiful palm. If the nursery guaranteed it then listen to them because if it turns up dead they will replant. I would say watering once a week and its always good to water the plant not just the roots, but I don't live where they grow palms successfully so I am not an expert.

Thanks for your comments, and also I'd like to hear from experts. 1 year warranty on a palm tree is nothing. Palm trees if they decline and die that happens after 3-5 years. I had two japanese pines (about 15 ft, tall) planted by another nursery (ACE) and they died after a month (they had a borer beetle infestation before they were planted and they knew it, but I didn't know until an expert told me) yet the nursery did not honour their warranty and ignored my request for a credit, yes, a credit and not a refund. All I wanted was to buy trees from them for a big amount and to get the dead trees credited which was a minimal amount. They lost me as a customer.

The nursery where I purchased Washingtonia from they don't state whether it's robusta or filifera.

[neonrider]

Thank you for your reply. Yesterday we replanted my Washingtonia Robusta higher. When we pulled it from the ground, the root ball was maximum 3 feet wide, probably a little less. I suppose Washingtonia does not let it's roots neither deep neither far away from the tree?