We just had our garden steps completed by a landscaping company. The steps are beautiful but I'm not very pleased with the amount of damage that was done elsewhere. I've never hired a landscaping company before so I don't know if I'm being unreasonable or what to generally expect. We've had a number of trees taken out and the tree company we use has always taken great care to repair and tidy the space afterwards (although some plant casualties are always expected).
Here's the damage...
There's a little stone retaining wall on either side of the new stairs. Obviously some of it had to be shifted to get the new stepper in but I had assumed they'd re-stack the stone up against the step. Instead they left the stones disheveled and mulched the soil sloped onto our patio... which will clearly just slide onto the patio during the next rain without the stone there to retain it. They'd also said they'd leave the excess stone they removed but they didn't.
They had mentioned that two rose of sharons would have to be removed and a japanese holly trimmed. Well they ended up taking out the entire Japanese holly, a silverberry bush I'd planted a couple years ago, and a young azalea. I'm fine with the holly being gone, but it isn't cut very cleanly and I don't think my chain saw can handle the width of the trunk to clean it up. The azalea was a bummer but they aren't too expensive to replace. The silverberry was an expensive shrub and took some hunting down. It was finally starting to take off and I'd wanted it for privacy so it's disappointing. The biggest thing with that is that my husband and I have taken shifts being at home so someone is always available for any questions. If they'd mentioned the smaller bushes would have to come out I would have dug them up and tried to save them!
We have a bed retained by rail ties that must have been bumped by heavy equipment because it's all shifted and coming apart.
Some of our garden edging blocks were shifted/pressed into the ground/cracked.
Is this to be expected or should I complain? They left without saying anything or else I would have mentioned it sooner.